X O . send and return

Delivery and collection

If you have placed your order on workdays before 5 p.m., it will be shipped on the same day. Do you place your order on Saturday? Then the package will be sent on Monday.

Our packages are sent with PostNL within the Netherlands and Belgium, and beyond with DPD parcel services. Small packages are sent as a letterbox package, so you don't have to stay home for the package. Larger packages are sent via the normal package mail. You will receive the track & trace information of the delivery by e-mail, so that you can see when the package will be delivered to you.

Shipping within the Netherlands is free with orders from 15, -. Shipping costs to other countries you can find when putting in your order.  

Pick-up

Of course you can also choose to pick up the package at one of our stores. We will inform you as soon as the package is present.

Returns and exchanges

With your order you will receive a return form. Within 14 days you can return the package in whole or in part, the costs are for your own account. When we have received the package back, we will refund the amount within 3 working days to your account number, credit card or PayPal account.

Do you want to exchange an item for a different size, for example? Indicate this on the return form, we will send the desired item as soon as the package has returned.

Uniek Mode B.V. 

Kvk: 17068723

BTW nummer: NL009388096B01